Click on the tabs below to find answers to your frequent questions...
How To Purchase Tickets?
Online: Enjoy the convenience of purchasing individual tickets online 24 hours a day, 7 days a week! On each show page, click on the BUY TICKETS icon. All online purchases are subject to a service fee on a per ticket basis.
In Person: Tickets can be purchased by coming in to our Advance Ticket office in person. There is not a fee for walk-in advance ticket purchase.
By Phone: Purchase tickets over the phone at (248) 541-6430. When purchasing tickets by phone, we will ask for your name, address, email address, phone number and for a credit card number. We accept Visa and MasterCard. There is a $3 non-refundable service fee for all phone orders.
How To Exchange Tickets?
We know how unpredictable schedules can be but we cannot exchange tickets for individual purchases. Ticket exchange is an exclusive benefit for our season ticket subscribers. Season ticket subscribers may exchange their tickets for another performance depending upon availability. One exchange per show. Please note that subscribers must surrender their original tickets by mail or in person. Exchanges are subject to availability - we’ll try to match your new seats to your original tickets, but cannot guarantee an exact switch.
Are Refunds Available?
We do not offer refunds or exchanges for individual tickets; all sales are final. Since we hate to see empty seats in our theatre, if your plans have changed, please consider donating the tickets back to Stagecrafters for reselling.
What Are Ticket Prices?
Non-musical (straight show)
Non-musical (straight show)
Are Season Tickets Available?
Yes, and it’s the best deal we offer! We offer season tickets for our Main Stage shows and for our 2nd Stage shows. There is not currently a package for the two Youth Theatre shows. There are no refunds on season tickets.
Season ticket holders will receive all their tickets at one time by mail. The deadline for ordering Main Stage season tickets is September 28th and for 2nd Stage season tickets, the deadline is October 19th. Please call (248) 541-6430 for to order season tickets or go to our online season brochure. A $3.00 service fee is included in the price of Season Tickets, 2nd Stage packages and Flex Passes.
What Are Season Ticket Benefits?
Besides the cost savings over buying individual tickets, our season ticket holders get to reserve the same seats for the entire season and can take advantage of our “no questions asked” exchange policy (one exchange per show). Season ticket holders also receive the inside scoop on upcoming shows, special events and offerings via a patron newsletter.
Do You Offer Flex Pass Tickets?
We know that schedules fill up quickly, so we offer a Flex Pass which is good for three tickets to any of our Main Stage shows for only $55. You choose the show and the date and the number of tickets you want. Reservations are best made in advance but again, you get a savings over buying individual tickets. Please visit our Box Office section for more information.
Do You Offer Gift Certificates?
Yes, we offer gift certificates in all amounts and they can be purchased at our administrative office or by phone at (248) 541-6430. We will either mail them to you or if it is a gift, we can mail them to the recipient. Stagecrafters’ gift certificates make a great gift for anniversaries, teachers, valued employees, or as a thank you!
Do You Offer Group Rates?
Yes, please contact the office at (248) 541-6430 for discounted prices for groups of 20 or more.
Where Is The Box Office?
The box office, located on the south side of the theatre. It opens one hour prior to each performance.
Are Tickets Still Available to Sold Out Performances?
If it’s a weekday show, you can call the administrative office at (248) 541-6430 between the hours of 10 am and 4 pm to ask about availability. If it is a weekend, you can call the box office one hour prior to the show at (248) 541-6430. Also, the show dates and times are listed on each individual show page. Any performances that are sold out will have "Sold Out" under the Availability heading.
Where Is Ticket Will Call?
Orders purchased over the phone will be held at Will Call and will be available for pickup one hour before the scheduled performance if there is insufficient time to mail them. Will Call is located just inside the entrance to the Baldwin Theatre at the box office window or on busy performance days, there may be an usher outside the entrance handing out Will Call tickets. Please request the tickets using your full name to make picking them up easier. If tickets held at Will Call are not picked up, they cannot be resold at the door. If the person that ordered tickets cannot attend the performance and calls prior to the performance, they can donate the tickets back to the theatre for another patron to purchase if the performance is sold out.
Can Lost Tickets Be Replaced?
Lost tickets can be reprinted. Please call our administrative office at 248-541-6430.