Please note that all sales are final. Stagecrafters does not offer refunds on unused tickets.
General ticket exchanges: There are no exchanges for individual or group ticket purchases.
Season Subcriber ticket exchanges: Subscribers may exchange their tickets for another performance of the same production as long as it is done in advance of their scheduled date. Exchanges are subject to availability and comparable seating cannot be guaranteed. We do ask that old tickets be mailed or brought in. Call 248-541-6430, or come in during business hours, M – F, 10 am to 2 pm.
MAIN STAGE & YOUTH THEATRE: After the performance has started, ticketholders will be seated at the discretion of the house manager.
2ND STAGE: Due to the intimacy of the theatre and the proximity of the stage to the seating area, there will be NO LATE SEATING.
Rating/Suitablility: Some productions are NOT suitable for children. Please check individual show pages for the rating. Our ratings are:
G = General audience
PG = Parental guidance, may include some violence, mildly suggestive material and mild profanity.
PG-13 = Parental guidance under 13. May include violence, adult situations and profanity.
M = Mature. Content may include violence, profanity, sexual situations, drug/alcohol abuse, partial nudity or mature content.
All children must have a ticket and be able to sit in their seat for the entire performance with minimal disruption. Children ages 3 and younger and not permitted at any performances.
Photography/Videography: Taking of photos or the use of any recording device during a performance is strictly prohibited.
Cellphones/Electronic Devices: Please silence all cellphones, pagers, and alarms. We request no texting or cellphone use during a performance.
Food, Drink & Smoking: There is no smoking (including e-cigarettes) inside the Baldwin Theatre. There may be herbal or e-cigarettes used on the stage as part of the performance.